FAQ

HIYAN is a tech company focused on industrial AI vision inspection. For manufacturers it offers vision products — AI Vision Platform, Smart QC System, Appearance Inspection, Panel Inspection — and vision-guided automation: Smart Applying, Smart Dispensing, Smart Locking.

Choose by target: part or product surface defects, dimensions and error-proofing → Appearance Inspection; six-side panel surface, size, edging, holes → Panel Inspection; manual assembly error-proofing and safety behavior → Smart QC System; robot applying, dispensing or screw-locking → the matching automation product. Multi-model, multi-station sites building in-house capability → AI Vision Platform. Unsure? Send samples or line video for a recommendation.

Standard deployment: HIYAN delivers specific stations — best for a few key stations with clear targets and fast results. Self-build: your engineers define inspections, train models and publish to stations on the platform — best for multi-model, multi-line, growing needs. Combine both: HIYAN delivers the first stations, your team scales them out.

Four items: samples or clear photos; defect samples and pass/fail criteria; cycle time plus station photos or video; existing equipment and systems (e.g. PLC, MES). More complete input means a more accurate assessment and quote.

Yes. HIYAN can test on samples, defect specimens or line video, then issue the formal proposal and quote once results are confirmed. Method and timeline depend on difficulty.

Seven steps: requirements, site survey, sample test, proposal and quote, installation and commissioning, trial run, acceptance and handover training. Each step has defined deliverables; key milestones are signed off with you.

Usually no major rework — mainly adding cameras, lighting, IPCs and signal connections at the station. Installation can be scheduled in changeover, maintenance or downtime windows. Exact scope is confirmed after the site survey.

Yes. It connects to PLCs, scanners, sensors and alarms, and integrates with MES for model recall, result upload and traceability. Interfaces are confirmed against your devices and protocols.

Against pre-agreed inspection items, miss rate, false-alarm rate and cycle time, verified with real production data during the trial run. Sign-off follows once targets are met, with operation and maintenance training.

Yes, on-premise is supported. With an edge-cloud architecture, images and production data can stay on the plant network; you decide whether and what to send to the cloud.

Similar models reuse existing flows and models — your engineers adjust and validate in the system. For very different products or new defects, HIYAN supports sample collection, model tuning and on-site debugging.

Operation and maintenance training at handover, covering daily use, exception handling and common adjustments. Self-build customers also get training on inspection setup, labeling, model training and station publishing.

Contact support via hotline 400-6936913, email or WeChat. Most issues are solved by remote diagnosis; engineers go on site when needed.

Core hardware — cameras, lighting, IPCs — is under warranty; scope and term follow the contract. A key spare-parts list is provided at handover for stocking.

Yes. HIYAN continuously improves platform features and algorithms; delivered systems receive software upgrades as agreed.

Pricing depends on inspection scope, station count, hardware, software license and services, so there is no fixed price list. Share product and line details for a formal quote after assessment.

Three: station-based standard deployment by HIYAN, platform-licensed self-build, or a mix. Choose by project scale and team capability.

Mainly home appliances, furniture, automotive and 3C, covering incoming inspection, assembly, final product and packaging.

Call 400-6936913, email public@hiyantech.com, or submit your product and line details on the Contact page. Overseas customers can reach us on WhatsApp.